This book discusses how smooth conversations normally follow five stages in a pre-determined sequence.It then discusses, with examples, some guiding principles in conversations. Finally, discussion focuses on 'unproductive'conversations. In an attempt to understand how unproductive conversations are created, the book elabaorates on some factors leading to unproductive conversations
This book discusses how smooth conversations normally follow five stages in a pre-determined sequence.It then discusses, with examples, some guiding principles in conversations. Finally, discussion focuses on 'unproductive'conversations. Unproductive conversations are damaging to business as well as to relationships. However many speakers find themselves engaged in such conversations before they realize. In an attempt to understand how unproductive conversations are created, the book elabaorates on some factors leading to unproductive conversations
About Anil Pathak
Anil Pathak has taught Communication courses in universities in India, Bahrain, Singapore, and Brunei for over three decades. He has a doctorate in communication skills development, and is the author of ‘Communication Fundamentals’, ‘Communication and Leadership’, and ‘Eight Steps to Flexible Learning’.
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